FAQ
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Technical notes
Important info on the use of the hunting vest with the We-R-Wild battery:
the heating pads of the vest should reach a temperature of about 40°C in continuous operation (up to 10h) at the highest level. Please be sure to observe the following during operation:- Charge the battery completely.
- Switch on the battery and set it to 100%. Below this level, operation is not possible. If the button on the vest changes color continuously, the battery is either not fully charged or not set to 100%.
- Activate the vest (press the button on the left side of the chest for a long time) and switch to RED. The button will now pulse until the heating function is fully reached.
- When the vest switches to WHITE (low heating function) during operation, it can be switched back to RED if necessary.
Ordering
How can I track my order?
After you’ve completed a purchase on Amazon, you will normally receive an email with a link to the shipment ID after your order has been shipped.
How can I view my previous orders?
You can view your previous orders in your We-R-Wild account.
Shipping
How long does delivery take?
The shipment is made via Amazon. Amazon Prime customers always get express shipping. That means that the goods will be delivered in 1-3 working days. The normal delivery time for those who are not Amazon Prime customers is 3-5 working days. Customers who do not have an Amazon Prime subscription have the option of booking express shipping for an extra charge.
What are the shipping costs?
The shipment is made via Amazon. Amazon shipping costs are based on the weight and size of the package. Exact shipping costs can be found in this table: https://sellercentral.amazon.de/help/hub/reference/GABBX6GZPA8MSZGW